Privacy Policy
Last Updated: September 22, 2026
Glam By Kiana (“GBK,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, book an appointment, submit an inquiry or promotional form, communicate with us, or otherwise interact with Glam By Kiana.
Information We Collect
We may collect information that you voluntarily provide to us, including your:
Name
Email address
Phone number
Appointment and service preferences
Booking history
Information submitted through contact forms, promotional forms, lead forms, consultations, or surveys
Communications with our team
Payment and transaction-related information
When you visit our website or interact with our digital advertising, we may also collect certain information automatically, such as browser or device information, website activity, referring pages, and interactions with our advertisements.
Payment information may be processed by third-party payment providers. Glam By Kiana does not necessarily receive or store your complete payment-card information.
How We Use Your Information
We may use your information to:
Schedule, manage, and communicate about appointments
Respond to questions and inquiries
Recommend services based on your stated interests
Provide customer service
Process transactions
Send appointment confirmations, reminders, and service-related communications
Provide information about promotions, offers, services, events, or updates when permitted
Personalize your experience with Glam By Kiana
Improve our website, services, advertising, and customer experience
Measure the effectiveness of our marketing
Maintain business records
Prevent fraud or misuse and comply with applicable legal obligations
Email and Text Marketing
If you provide your contact information and consent to receive marketing communications, Glam By Kiana may send promotional emails or text messages regarding services, appointments, special offers, events, or other business updates.
Consent to receive marketing communications is not a condition of purchasing a service.
You may unsubscribe from marketing emails by using the unsubscribe option included in the email.
For marketing text messages, you may opt out by following the instructions provided in the message, such as replying STOP, where applicable.
Message and data rates may apply.
Meta, Facebook and Instagram Lead Forms
We may use advertising and lead-generation tools provided by Meta, including Facebook and Instagram.
If you submit information through one of our advertisements or lead forms, we may receive the information you choose to provide, such as your name, email address, phone number, service interests, and other responses included in the form.
We may use this information to respond to your inquiry, help you select a service, provide an applicable promotional offer, and follow up regarding booking.
Information collected through Meta may also be subject to Meta's own privacy practices.
Online Booking and Third-Party Services
Glam By Kiana uses third-party service providers to help operate our business, including platforms that may provide website hosting, appointment scheduling, payment processing, communications, marketing, analytics, and advertising.
These providers may process personal information as necessary to perform services on our behalf or according to their own privacy policies and terms.
We do not sell your personal information to third parties for money.
Cookies and Analytics
Our website and third-party services may use cookies, pixels, analytics technologies, and similar tools to understand how visitors interact with our website and advertising.
These technologies may help us measure website traffic, understand marketing performance, improve our services, and deliver or measure relevant advertising.
Your browser or device may provide controls for limiting certain cookies or tracking technologies.
How We Share Information
We may share information with service providers that help us operate Glam By Kiana, such as website, booking, payment, marketing, communications, analytics, and technology providers.
We may also disclose information when reasonably necessary to comply with applicable law, respond to valid legal requests, protect our rights or customers, investigate fraud or security issues, or facilitate a business transaction involving Glam By Kiana.
We do not disclose personal information to third parties solely for their own unrelated marketing purposes unless you have provided appropriate consent.
Data Security
We take reasonable administrative and technical measures designed to protect the personal information in our possession.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Your Choices
Depending on applicable law and the nature of the information involved, you may have rights or choices regarding your personal information.
You may contact us to ask questions about the personal information we maintain about you, request that certain information be corrected or deleted where applicable, or update your communication preferences.
Children's Privacy
Glam By Kiana's website and marketing are not directed toward children under 13, and we do not knowingly collect personal information online from children under 13.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.
When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions regarding this Privacy Policy or how Glam By Kiana handles personal information, please contact us through our website:
Glam By Kiana
Charlotte, North Carolina
Website: glambykiana.com
Instagram: @glambykiana